Privacy Policy
Last updated: December 4, 2024
1. Introduction
Welcome to Lucid ("we," "our," or "us"). We provide game accounts, cheats, and related gaming products. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register on the website, make a purchase, or contact us. This includes:
- Name and email address
- Payment information (processed securely through Stripe)
- Discord account information (if you choose to login with Discord)
- Order history and purchase details
Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Device information
- Pages visited and time spent on pages
- Referral sources
3. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver game accounts, cheats, and other products
- Provide access credentials and download links for purchased products
- Manage your account and provide customer support
- Send you order confirmations and product updates
- Improve our website and services
- Prevent fraud and enhance security
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Service Providers: Stripe for payment processing, MongoDB for database services
- Business Transfers: In the event of a merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
We do not sell or rent your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@lucid.com
Discord: discord.gg/lucidshop